
Colleen Ward: "We were founded in 1884. John Hatzel and Joseph Buehler worked with Thomas Edison in New York, and then ventured off and created Hatzel and Buehler."
Rob Conrad: "Because of the limited way we can access the previous software, all the information was done at the corresponding branch office. Reports were generated, sometimes spreadsheets, but it was usually a report or a PDF report."
Colleen Ward: "We weren't looking for a vendor. We needed someone we could build a relationship with just like we do with our customers. We like to do that with our major providers as well. For us, Spectrum really opened up the collaboration with our office and our field, and got rid of our silos. We were literally in the system that had nine silos. We had nine libraries with distinct information in them."
Rob Conrad: "For Hatzel and Buehler, utilizing the cloud was basically a no-brainer. The majority of our users are remote anyway, so to them, it's all in the cloud."
Colleen Ward: "We are using service tech from the work order functionality and it is helping us with productivity and profitability. Just the timeliness on the revenue, to be able to build two or three weeks quicker than we could, as opposed to waiting for paper. We can get that service ticket signed, in the field on the iPad, and we can get the bill out the same or the next day."
Interested in learning more about Spectrum? Visit our website today: https://viewpoint.com/
Collaborate 2018 Technology Award Winner - Hatzel and Buehler camera iphone 8 plus apk | |
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Science & Technology | Upload TimePublished on 22 Oct 2018 |
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